Air China Bangkok Office

Hello, The process of canceling my cousin's Air China Bangkok Office ticket at their office was quite simple. He received thorough explanations of the cancellation policy and assistance with the refund process from the staff. The return process took a while, though, which was a little annoying. The customer support staff was courteous and competent despite the wait. They made sure that the required paperwork was correctly completed and gave updates. He had a good experience overall, although waiting for the return took some time.